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The Changing Face of Volunteering in Hospice and Palliative Care$
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Ros Scott and Steven Howlett

Print publication date: 2018

Print ISBN-13: 9780198788270

Published to Oxford Scholarship Online: June 2018

DOI: 10.1093/oso/9780198788270.001.0001

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Volunteering and the challenges of change

Volunteering and the challenges of change

Chapter:
(p.170) Chapter 13 Volunteering and the challenges of change
Source:
The Changing Face of Volunteering in Hospice and Palliative Care
Author(s):

Nigel Hartley

Publisher:
Oxford University Press
DOI:10.1093/oso/9780198788270.003.0013

Hospice leaders in the UK seem to fear that volunteers will respond disruptively to change. This chapter poses a number of questions around the challenges of change in volunteer development in hospices It considers how to introduce to facilitate new and necessary models of recruitment, training and education programmes arguing that renegotiating terms and conditions with hospice volunteers while rearticulating expectations is crucial if hospices are to continue to be relevant in a new world of health and social care. We regularly hear about the key role volunteers have brought to the success of the modern hospice movement and of the importance Cicely Saunders attached to involving volunteers even before the first patients were admitted to St Christopher’s Hospice in Sydenham in 1967.

Keywords:   volunteers, hospice, change, recruitment, training, education

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