Relational claims-making is a two-step process and the proximate causal mechanism generating inequalities. The process is initiated by a claim on organizational resources and completed when that claim is endorsed or rejected by powerful actors. The ability to make a claim and its legitimacy reflect the social relations of status and power of the actors involved. Actors’ claims can be explicit, implicit, or silenced. Overt claims are explicit, but claims become implicit when they become embedded in taken-for-granted practices. Claims are silenced when actors lack the relational power to act or make claims. Claims-making is illustrated with cases examining the emergent division of labor in mental hospitals and pulp and paper plants, pregnancy discrimination cases, work–family policies, employer bonus systems, productivity metrics, sexual harassment, financial wealth distribution, declining union power, shifts from production to financial discourses, and diversity rhetoric.
Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.
If you think you should have access to this title, please contact your librarian.