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The Hastings Center Guidelines for Decisions on Life-Sustaining Treatment and Care Near the End of LifeRevised and Expanded Second Edition$
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Nancy Berlinger, Bruce Jennings, and Susan M. Wolf

Print publication date: 2013

Print ISBN-13: 9780199974566

Published to Oxford Scholarship Online: September 2013

DOI: 10.1093/acprof:oso/9780199974566.001.0001

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Communication with Patients, Surrogates, and Loved Ones

Communication with Patients, Surrogates, and Loved Ones

Chapter:
(p.131) Section 1 Communication with Patients, Surrogates, and Loved Ones
Source:
The Hastings Center Guidelines for Decisions on Life-Sustaining Treatment and Care Near the End of Life
Author(s):

Nancy Berlinger

Bruce Jennings

Susan M. Wolf

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199974566.003.0012

Good care for patients facing decisions about life-sustaining treatment or nearing the end of life involves communication and collaboration with the patient and, unless that person objects, with loved ones involved in the patient's care, including but not limited to the patient's surrogate. This section discusses communication strategies for clinicians who care for seriously ill patients. Topics covered include conducting a family conference when a patient's condition is deteriorating; supporting the decision-maker when loved ones disagree; discussing values concerning nutrition and hydration; and using electronic and telephone communications with seriously ill patients or with surrogates and loved ones.

Keywords:   end-of-life care, patient care, patient communication, family conference, surrogate

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