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New Frontiers in Open Innovation$
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Henry Chesbrough, Wim Vanhaverbeke, and Joel West

Print publication date: 2014

Print ISBN-13: 9780199682461

Published to Oxford Scholarship Online: December 2014

DOI: 10.1093/acprof:oso/9780199682461.001.0001

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Firms, Users, and Innovation

Firms, Users, and Innovation

An Interactive Model of Coupled Open Innovation

(p.29) 2 Firms, Users, and Innovation
New Frontiers in Open Innovation

Frank Piller

Joel West

Oxford University Press

Open innovation and user innovation share certain key precepts, but differ in key values and assumptions, as well as the phenomena they study. Here this chapter studies an important area of overlap: firms incorporating innovations from individuals. The chapter extend previous conceptions of the “coupled” mode of open innovation to cover such firm-individual interactions, to include interactive co-creation outside the boundaries of the firm. From this, the chapter presents a process model for interactive coupled open innovation that comprises four phases: problem definition, finding participants, external collaboration, and leveraging the collaboration results.

Keywords:   open innovation, user innovation, coupled open innovation, interactive, co-creation, problem definition

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