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The Work of ManagersTowards a Practice Theory of Management$
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Stefan Tengblad

Print publication date: 2012

Print ISBN-13: 9780199639724

Published to Oxford Scholarship Online: May 2012

DOI: 10.1093/acprof:oso/9780199639724.001.0001

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Multi-framing as a tool in top management teams

Multi-framing as a tool in top management teams

(p.87) 5 Multi-framing as a tool in top management teams
The Work of Managers

Gary Kokk

Sten Jönsson

Airi Rovio-Johansson

Oxford University Press

This chapter explores the collective process of management in an analysis of an audio–video recorded half-hour episode at a management team meeting at a multinational company. Solving problems while building team spirit among members with different competences requires the application of multiple frames of experience. Complexity stems from ‘objective’ conditions as well as from the multidimensionality of the group’s deliberation. The study uses multiple frames to understand the different implications of a proposal that provides enough sense for group members to support it, despite their different functions and experiences. However, the risk of team disintegration is intrinsic in a situation when the group tries to reconcile its members’ different views. Membership work is required. Although membership work is to some extent an epiphenomenon, an unintended side effect of the process of management, it holds the multi-framing process intact.

Keywords:   multi-framing, membership work, sense, collective process, team spirit, multidimensionality, complexity

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