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Making Wicked Problems Governable?The Case of Managed Networks in Health Care$
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Ewan Ferlie, Louise Fitzgerald, Gerry McGivern, Sue Dopson, and Chris Bennett

Print publication date: 2013

Print ISBN-13: 9780199603015

Published to Oxford Scholarship Online: May 2013

DOI: 10.1093/acprof:oso/9780199603015.001.0001

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Introduction and overview

Introduction and overview

(p.1) 1 Introduction and overview
Making Wicked Problems Governable?

Ewan Ferlie

Louise FitzGerald

Gerry McGivern

Sue Dopson

Chris Bennett

Oxford University Press

This introductory chapter sets out the rationale of the book and outlines its major themes. It seeks to generate an overall interpretation of health policy reforming under New Labour based on empirically grounded and comparative case studies of managed networks drawn from four health policy arenas. It highlights our distinctive contribution to the debate, bringing in organizing concepts of wicked problems and governmentality. It suggests that if managed networks are to make substantial progress then they need to be supported in three key domains (cross-organizational ICTs, cross-organizational learning, and lateral leadership). It finally provides signposts to each of the chapters in turn.

Keywords:   health care organizations, New Labour, wicked problems, managed networks, governmentality, network governance, New Public Management, ICTs, organizational learning, leadership

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