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An Introduction to Clinical Governance and Patient Safety$
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Elizabeth Haxby, David Hunter, and Siân Jaggar

Print publication date: 2010

Print ISBN-13: 9780199558612

Published to Oxford Scholarship Online: January 2011

DOI: 10.1093/acprof:oso/9780199558612.001.0001

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Patient choice

Patient choice

Chapter:
(p.347) Chapter 39 Patient choice
Source:
An Introduction to Clinical Governance and Patient Safety
Author(s):

Ruth Robertson

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199558612.003.0039

Patients in the NHS have always had some choice over how and where they receive treatment, but it is only recently that patient choices have been seen as a mechanism for improving the quality of NHS services. Since April 2008 NHS patients in England, referred by their GP for specialist care, have been able to choose to have elective treatment from any approved provider on a national list. This chapter provides the background on this policy and its impact to date, including: how patient choice and the broader programme of system reform was designed to work in theory; a brief policy history; how offering patients a choice has been implemented; the impact of patient choice on patients, GPs, and providers; and other ways in which the government is seeking to empower patients and give them more control over their care.

Keywords:   patient choice, NHS, patient involvement, healthcare quality, elective treatment

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