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An Introduction to Clinical Governance and Patient Safety$
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Elizabeth Haxby, David Hunter, and Siân Jaggar

Print publication date: 2010

Print ISBN-13: 9780199558612

Published to Oxford Scholarship Online: January 2011

DOI: 10.1093/acprof:oso/9780199558612.001.0001

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Patient and public consultation

Patient and public consultation

Chapter:
(p.329) Chapter 37 Patient and public consultation
Source:
An Introduction to Clinical Governance and Patient Safety
Author(s):

Jilla Bond

Tom Magill

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199558612.003.0037

This chapter discusses patient and public involvement in the planning and delivery of healthcare services. Benefits for both patients and clinicians include different perspectives on the same issue, diversity of input resulting in better decision-making, patient empowerment leading to better health and well-being, improved services through a patient-led NHS, and better outcomes and greater job satisfaction through positive feedback.

Keywords:   patient involvement, patient consultation, healthcare quality, patient empowerment

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