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An Introduction to Clinical Governance and Patient Safety$
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Elizabeth Haxby, David Hunter, and Siân Jaggar

Print publication date: 2010

Print ISBN-13: 9780199558612

Published to Oxford Scholarship Online: January 2011

DOI: 10.1093/acprof:oso/9780199558612.001.0001

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An introduction to the concepts of knowledge management

An introduction to the concepts of knowledge management

Chapter:
(p.293) Chapter 33 An introduction to the concepts of knowledge management
Source:
An Introduction to Clinical Governance and Patient Safety
Author(s):

David Greaves

Peta Jane Eastland

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199558612.003.0033

This chapter discusses knowledge management in the healthcare setting. Knowledge management does not comprise the individual systems for handling data, information, and knowledge. Rather it is the organizing of these resources, along with a management ethos and management systems that facilitate the creation of knowledge. Successful knowledge management requires a clear understanding of corporate or institutional objectives and adjustment of working practices to facilitate creative flow, e.g., defining a time when routine clinical work stops and all teams meet to discuss recent adverse events.

Keywords:   knowledge management, continuing medical education, knowledge workers, data, information, management ethos

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