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An Introduction to Clinical Governance and Patient Safety$
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Elizabeth Haxby, David Hunter, and Siân Jaggar

Print publication date: 2010

Print ISBN-13: 9780199558612

Published to Oxford Scholarship Online: January 2011

DOI: 10.1093/acprof:oso/9780199558612.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 20 November 2019

Improving quality and safety

Improving quality and safety

Chapter:
(p.189) Chapter 21 Improving quality and safety
Source:
An Introduction to Clinical Governance and Patient Safety
Author(s):

Heather Shearer

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199558612.003.0021

This chapter discusses the improvement of healthcare quality and safety. Topics covered include a brief history of quality improvement, measuring improvement, the Six Sigma approach, the productive series, and the Model for Improvement.

Keywords:   quality control, healthcare quality, quality improvement, Six Sigma, productive services, Model for Improvement

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