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Employment Contracts, Psychological Contracts, and Employee Well-BeingAn International Study$
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David E. Guest, Kerstin Isaksson, and Hans De Witte

Print publication date: 2010

Print ISBN-13: 9780199542697

Published to Oxford Scholarship Online: September 2010

DOI: 10.1093/acprof:oso/9780199542697.001.0001

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Mutuality and Reciprocity in the Psychological Contracts of Temporary and Permanent Workers

Mutuality and Reciprocity in the Psychological Contracts of Temporary and Permanent Workers

Chapter:
(p.161) 7 Mutuality and Reciprocity in the Psychological Contracts of Temporary and Permanent Workers
Source:
Employment Contracts, Psychological Contracts, and Employee Well-Being
Author(s):

Kerstin Isaksson (Contributor Webpage)

Francisco J. Gracia

Amparo Caballer

José María Peiró

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199542697.003.0007

One of the distinctive features of this study is the opportunity to compare the responses of employers and employees. The aim of this chapter is to determine the level of agreement about the content and fulfilment of the psychological contract. A second aim is to determine whether higher levels of agreement are associated with more positive outcomes. The results reveal relatively modest levels of agreement about promises made, agreement being somewhat higher with respect to permanent rather than temporary workers. With respect to fulfilment of promises, there is a fair degree of reciprocity with both parties tending to report moderate fulfilment. Higher levels of agreement about promises made and fulfilled are not strongly associated with more positive outcomes; rather it is the measure of fairness that is more important in determining outcomes. This raises questions about the role of mutuality in the exchange at the heart of the psychological contract.

Keywords:   agreement, mutuality, exchange, reciprocity, content and fulfilment of psychological contract, fairness

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