Jump to ContentJump to Main Navigation
Digital Era GovernanceIT Corporations, the State, and e-Government$
Users without a subscription are not able to see the full content.

Patrick Dunleavy, Helen Margetts, Simon Bastow, and Jane Tinkler

Print publication date: 2006

Print ISBN-13: 9780199296194

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780199296194.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 20 November 2019

Explaining Performance I: The Impact of Governance Institutions and Bureaucratic Cultures

Explaining Performance I: The Impact of Governance Institutions and Bureaucratic Cultures

Chapter:
(p.83) 4 Explaining Performance I: The Impact of Governance Institutions and Bureaucratic Cultures
Source:
Digital Era Governance
Author(s):

Patrick Dunleavy

Helen Margetts

Simon Bastow

Jane Tinkler

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199296194.003.0004

This chapter looks at how far differences in public management and public administration factors seem to shape countries' divergent experiences with government IT development. It examines four key, qualitatively set dimensions: checks and balances in fundamental governance arrangements (we expect the absence of checks to worsen government IT performance); the openness of bureaucratic culture to technical expertise (again, a closed, non-technical bureaucracy should inhibit IT performance); the openness of each country to new public management (NPM) reforms (we expect NPM to inhibit government IT performance because of its direct effects in fragmenting government and its indirect effects in boosting the power of the IT industry); the presence of a strong, central, political-administrative push for e-government (we expect the absence of such an effort to impair government IT's development). The institutional explanatory variables do indeed show some influence on the expected lines, but they also show considerable country variance and highlight multiple ‘exceptions’ and explanatory problems.

Keywords:   new public management, public administration, information technology, checks and balances, performance, technical expertise, bureaucracy, e-government, bureaucratic culture

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .