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Information Systems and Global Diversity$
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Chrisanthi Avgerou

Print publication date: 2003

Print ISBN-13: 9780199263424

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199263424.001.0001

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Pemex—Transforming a National Company

Pemex—Transforming a National Company

(p.123) 5 Pemex—Transforming a National Company
Information Systems and Global Diversity

Chrisanthi Avgerou (Contributor Webpage)

Oxford University Press

This chapter studies the efforts of Pemex, the Mexican oil corporation, to develop effective information systems over the past four decades. The information systems innovation processes are discussed in association with the broader struggles for reform in Pemex. To make sense of the significance attached to information systems innovation in the organization, the difficulties faced, and controversies that arise, this case study describes the links of Pemex with its national context, the international oil industry, and the international financial and political institutions. The analysis shows that the information systems innovation efforts in this company have reflected the struggle over its complex role: simultaneously an actor in a competitive market and the most significant asset for the country’s socio-economic development. Information systems innovation, aligned with the managerial efforts which increasingly saw the company as a free-market-driven business organization, was often in conflict with the powerful alternative rationality of its national role.

Keywords:   Mexico, oil industry, information systems innovation, organizational reform

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