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Information Systems and Global Diversity$
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Chrisanthi Avgerou

Print publication date: 2003

Print ISBN-13: 9780199263424

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199263424.001.0001

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The Institutional Nature of ICT and Organizational Change

The Institutional Nature of ICT and Organizational Change

(p.23) 1 The Institutional Nature of ICT and Organizational Change
Information Systems and Global Diversity

Chrisanthi Avgerou (Contributor Webpage)

Oxford University Press

This chapter draws on institutionalist theory, which takes social structures and long-enduring organizing processes to be historically formed and culturally sustained. From this general theoretical perspective, both management and ICT are seen as institutionally constituted. The chapter draws from studies which argued that far from being merely the outcome of rational knowledge, management know-how is the result of specific social processes. Rather than seeing ICT as a set of converging technologies that spread everywhere by virtue of their technical functionality, ICT is discussed as a network of industries, professions, and widely cultivated assumptions about the value of information, computers, and telecommunications in modern society.

Keywords:   institutional theory, institutions, institutionalization, management as institution, ICT as institution

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