This chapter considers the problem of disappointments arising from poor quality in goods and services. Although no one doubts that poor quality sometimes occurs, the question of whether any type of regulation can prevent disappointments is more contested. In particular, private law is often regarded as ineffective in imposing reasonable standards of quality. The chapter closely examines how private law can achieve the capacity to achieve efficacious and efficient styles of regulation of quality.
Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.
If you think you should have access to this title, please contact your librarian.