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Information OrientationThe Link to Business Performance$
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Donald A. Marchand, William J. Kettinger, and John D. Rollins

Print publication date: 2002

Print ISBN-13: 9780199252213

Published to Oxford Scholarship Online: January 2010

DOI: 10.1093/acprof:oso/9780199252213.001.0001

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How Senior Managers Value Information Management Practices

How Senior Managers Value Information Management Practices

Chapter:
(p.74) CHAPTER 4 How Senior Managers Value Information Management Practices
Source:
Information Orientation
Author(s):

DONALD A. MARCHAND

WILLIAM J. KETTINGER

JOHN D. ROLLINS

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199252213.003.0004

This chapter focuses on how well senior managers perceive their company in managing information to improve business performance. It discusses the underlying information practices associated with the five phases of the ‘information cycle’ — sensing, collecting organising, processing, and maintaining information to enhance its use for decision making in a company.

Keywords:   senior managers, information management, business performance improvement, information practice, information cycle, sensing, collecting organising, processing, maintaining information, decision making

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