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British Rail 1974–1997From Integration to Privatisation$
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Terry Gourvish

Print publication date: 2002

Print ISBN-13: 9780199250059

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199250059.001.0001

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Business Performance, Pricing, and Productivity

Business Performance, Pricing, and Productivity

Chapter:
(p.259) 8 Business Performance, Pricing, and Productivity
Source:
British Rail 1974–1997
Author(s):

Terry Gourvish (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199250059.003.0008

This chapter begins with a discussion of the British Railways Board's management changes and the political climate in which the board operated during the early 1990s. It then discusses the challenges of the 1989-93 recession, efforts to maintain the quality of passenger services, passenger marketing and pricing, increased pressures on the Freight and Parcels business, productivity, and industrial relations in the early 1990s.

Keywords:   British Railways Board, organizational change, management, passenger services, Freight, industrial relations

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