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Handbook of Communication in Oncology and Palliative
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David Kissane, Barry Bultz, Phyllis Butow, and Ilora Finlay

Print publication date: 2010

Print ISBN-13: 9780199238361

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780199238361.001.0001

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Medical student training in communication skills

Medical student training in communication skills

Chapter:
(p.75) Chapter 7 Medical student training in communication skills
Source:
Handbook of Communication in Oncology and Palliative Care
Author(s):

Joshua Hauser

Gregory Makoul

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199238361.003.0007

Communication is increasingly understood to be a fundamental clinical skill. It is critical to effective diagnosis and management, as well as to connecting with patients on a cognitive and emotional level. In addition, communication skills themselves have been linked with patient outcomes, including satisfaction, adherence, and decreased malpractice incidence. For medical students, communication skills training generally begins in the pre-clinical years and extends into the clinical years, where increasing levels of sophistication and more in vivo experiences can be taught. This chapter reviews general approaches to teaching communication skills in medical schools and then considers several specific aspects to communication skills in oncology and palliative care for medical students. Approaches to communication teaching and assessment in medical school include small-group teaching and role play, interviews with real patients, and interviews with simulated patients. This chapter also considers the SEGUE framework for teaching and assessing communication skills and the link between communication and teamwork in palliative care.

Keywords:   SEGUE framework, communication skills, palliative care, medical students, medical schools, teamwork, oncology, teaching, interviews, role play

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