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Handbook of Communication in Oncology and Palliative
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David Kissane, Barry Bultz, Phyllis Butow, and Ilora Finlay

Print publication date: 2010

Print ISBN-13: 9780199238361

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780199238361.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 11 December 2019

Gender, power, and non-verbal communication

Gender, power, and non-verbal communication

Chapter:
(p.63) Chapter 6 Gender, power, and non-verbal communication
Source:
Handbook of Communication in Oncology and Palliative Care
Author(s):

Marianne Schmid Mast

Christina Klöckner

Judith A Hall

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199238361.003.0006

Both non-verbal communication and gender play an important role in the clinical encounter. They not only affect the impact of the diagnosis, but also patient outcomes such as satisfaction and appointment-keeping. Dominance or power asymmetries in the providerȓpatient interaction have been assumed to affect the relationship, but have rarely been studied. This chapter gives an overview of the empirical findings pertaining to non-verbal communication, gender, and power within the patient-clinician interaction; shows how gender, non-verbal communication, and power are intertwined; and offers guidance about communication skills training to help physicians and improve outcomes for cancer patients.

Keywords:   non-verbal communication, gender, power, cancer patients, patient-clinician interaction, communication skills, training, physicians

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