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Handbook of Communication in Oncology and Palliative
Care$
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David Kissane, Barry Bultz, Phyllis Butow, and Ilora Finlay

Print publication date: 2010

Print ISBN-13: 9780199238361

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780199238361.001.0001

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Communication in surgical oncology

Communication in surgical oncology

Chapter:
(p.473) Chapter 40 Communication in surgical oncology
Source:
Handbook of Communication in Oncology and Palliative Care
Author(s):

Alexandra Heerdt

Bernard Park

Patrick Boland

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199238361.003.0040

As in every field of oncology, the importance of communication for the surgical oncologist cannot be overstated. The surgeon may become involved with the cancer patient at almost any point in the disease process. In many instances, the surgeon performs the biopsy that diagnoses the cancer and needs to be able to appropriately convey, not only the diagnosis but also its implications. In other instances, surgery itself is the main treatment for the disease and the surgeon becomes the primary caregiver for cancer patients. Finally, the surgeon may become involved at a time when palliation is the main objective. Several studies have indicated that patient satisfaction and trust in the treating physician are based on perceptions of appropriate communication. In each study, a patient-centred approach with excellent communication of information was found to be important. In order to properly address the patient's needs and to communicate effectively, it is helpful to have a framework to approach the common situations that arise.

Keywords:   oncology, surgery, cancer patients, communication, cancer, palliation, patient satisfaction, surgeon

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