- Title Pages
- A Note on Research Methods
- List of Figures
- List of Tables
- 1 The Big Picture
- 2 An Introductory Profile of the John Lewis Partnership
- 3 Lessons from Employee-owned Businesses
- 4 The Way the Business was Managed: 1990–2009
- 5 The Way the Business was Managed: 2010–2015
- 6 Reflections on Managers and Managing in the Partnership
- 7 Governance, Democracy, and Accountability
- 8 Conclusions
- Name Index
- Subject Index
- A Better Way of Doing Business?
- Oxford University Press
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