Jump to ContentJump to Main Navigation
Representing OrganizationKnowledge, Management, and the Information Age$
Users without a subscription are not able to see the full content.

Simon Lilley, Geoffrey Lightfoot, and Paulo Amaral M. N.

Print publication date: 2004

Print ISBN-13: 9780198775416

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780198775416.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 16 September 2019

Accountability and Systems Success

Accountability and Systems Success

(p.101) 7 Accountability and Systems Success
Representing Organization

Simon Lilley

Geoffrey Lightfoot

Paulo Amaral M. N.

Oxford University Press

This chapter explores the linkages between accountability and information systems, returning to an example of oil management systems in refineries. It explores in some detail the importance attached to clear accountability within these new forms of managerial control. For information systems not only allow accountability to be traced to a point in the organization's hierarchy, but the idealizations of their models also provide metrics against which performance can be measured in order to enable that accountability to be made real. Adopting a somewhat cynical twist, the chapter examines how this process occurs in practice through consideration of how accountability for systems delivery is enacted.

Keywords:   accountability, information systems, oil refineries, oil management systems

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .