This book has investigated the innovation process through a focus on the management of information technology (IT) expertise in the financial services sector. Expertise is both an important focus of theoretical debate and a practical problem that has become more pressing as organizational and technological change have called into question traditional management models. Perhaps, ironically, organizations respond to this dynamism, and its attendant uncertainties, by employing new kinds of expertise and new means of deploying skilled resources. These range from attempts to integrate distributions of knowledge to more systematic efforts to redefine the underlying structures of knowledge around which products and development processes are based. Managerial concerns for the expertise problem increasingly reflect measures such as the development of elaborate integration mechanisms, the creation of ‘hybrid specialists’ and joint development teams, and the external acquisition of expertise from consultants and software houses.
Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.
If you think you should have access to this title, please contact your librarian.