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The Telecom Revolution in IndiaTechnology, Regulation, and Policy$
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Varadharajan Sridhar

Print publication date: 2011

Print ISBN-13: 9780198075530

Published to Oxford Scholarship Online: September 2012

DOI: 10.1093/acprof:oso/9780198075530.001.0001

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Telecom Manufacturing, Research and Development, Software Development, and Outsourcing

Telecom Manufacturing, Research and Development, Software Development, and Outsourcing

(p.250) 9 Telecom Manufacturing, Research and Development, Software Development, and Outsourcing
The Telecom Revolution in India

Varadharajan Sridhar

Oxford University Press

This chapter covers the hardware industry in the areas of network equipment, cables and transmission, hardware components, and handsets. The growth of this outsourcing and the recent advancements in reverse outsourcing of software services by Indian telecos to multinational software firms are also reported. The Government has been easing regulatory policies to encourage the growth of the telecom manufacturing industry. Until now, India has demonstrated significant innovation capability in only two kinds of hardware. The rapid growth of mobile services brought innovation in service offerings. Network operations and management, information technology management, and customer relationship management are the three different areas of outsourcing that are being pursued by the telecom operators. Domestic manufacturing and Research and Development of telecom products both by the multinationals and indigenous manufacturers have fostered the growth of the industry; not all components can be sourced locally and are procured through global suppliers.

Keywords:   hardware industry, Indian telecos, Research and Development, software, outsourcing, mobile services, network equipment, cables, transmission

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