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Moving Beyond Self-InterestPerspectives from Evolutionary Biology, Neuroscience, and the Social Sciences$
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Stephanie L. Brown, R. Michael Brown, and Louis A. Penner

Print publication date: 2011

Print ISBN-13: 9780195388107

Published to Oxford Scholarship Online: January 2012

DOI: 10.1093/acprof:oso/9780195388107.001.0001

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Bringing Neuroscience into Political Science

Bringing Neuroscience into Political Science

The Caregiving System and Human Sociopolitical Evolution

Chapter:
16 Bringing Neuroscience into Political Science
Source:
Moving Beyond Self-Interest
Author(s):

Judith S. Kullberg

J. David Singer

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195388107.003.0066

There are four basic models for delivering social services such as health care, education and social care, that may be summarised as trust, mistrust, voice and choice.  The trust model relies upon professionals to deliver high quality services efficiently and equitably; the mistrust model on government hierarchies; the voice model on the various instruments by which users can exercise their voice, such as complaints and public meetings; the choice model on user choice and provider competition. This essay points out that underlying each of these models are some, often fairly simple, theories of individual motivation, involving various combinations of altruistic and egoistic motivations for the service providers.  The essay draws on some of the more sophisticated theories of motivation discussed in this book to suggest ways in which policy-makers might refine the models of service delivery so as to improve their performance.

Keywords:   motivation, social services, health care, education, social care, trust model, mistrust model, voice model, choice model, social care, altruistic, egoistic, service providers

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