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Crisis Management in a Complex World$
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Dawn R. Gilpin and Priscilla J. Murphy

Print publication date: 2008

Print ISBN-13: 9780195328721

Published to Oxford Scholarship Online: September 2008

DOI: 10.1093/acprof:oso/9780195328721.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 14 December 2019

Crisis Communication

Crisis Communication

The Evolution of a Field

Chapter:
(p.13) 2 Crisis Communication
Source:
Crisis Management in a Complex World
Author(s):

Dawn R. Gilpin (Contributor Webpage)

Priscilla J. Murphy (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195328721.003.0003

This chapter examines the evolution and crisis communication and its dominant perspectives. It begins by providing a definition of what constitutes a crisis. It then discusses the tactical, strategic, and adaptive approaches to crisis management.

Keywords:   crisis management, crisis planning, tactical approach, strategic approach, adaptive approach

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