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Corporate E-LearningAn Inside View of IBM's Solutions$
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Luther Tai

Print publication date: 2007

Print ISBN-13: 9780195311310

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195311310.001.0001

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FRAMEWORK AND METHODS

FRAMEWORK AND METHODS

Chapter:
(p.42) 3 FRAMEWORK AND METHODS
Source:
Corporate E-Learning
Author(s):

Luther Tai

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195311310.003.0003

This chapter covers the methods for conducting research on e-learning at IBM. A conceptual framework was used to investigate how corporate e-learning is developed, implemented, and evaluated in corporations with the primary focus on e-learning at IBM. The methodology begins with a careful search of well-crafted questions. Personal interviews were the primary source of data gathering. A set of protocols or questions were posed to interviewees in order to understand how e-learning is developed, how e-learning is balanced with traditional face-to-face training, how corporations implement and support e-learning, and how corporations determine if e-learning is effective as a tool for learning. The determination of effectiveness was made from the interviewees' perspectives about how they define and measure effectiveness.

Keywords:   face-to-face training, methodology, e-learning at IBM, IBM, corporate e-learning, e-learning, interviews, data gathering

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