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Applied EpidemiologyTheory to practice$
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Ross C. Brownson and Diana B. Petitti

Print publication date: 2006

Print ISBN-13: 9780195187410

Published to Oxford Scholarship Online: September 2009

DOI: 10.1093/acprof:oso/9780195187410.001.0001

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Measuring the Quality of Health Care

Measuring the Quality of Health Care

Chapter:
(p.233) 8 Measuring the Quality of Health Care
Source:
Applied Epidemiology
Author(s):

Andy Amster

Greg Zeisler

Diana B. Petitti

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195187410.003.0008

This chapter discusses the methods for assessing the quality of health care. It begins with a brief definition of “quality of care” and then discusses how to assess the structure, process, and outcome of the care delivered. It presents a detailed analysis of several systems designed to measure the performance of organizations on clinical measures of quality, such as indicator and indicator systems. The role of the government, purchaser/employers, and regulatory and accrediting bodies in developing clearinghouses of quality measures is summarized. The chapter concludes with a delineation of important statistical and ethical issues in performance measurement and public reporting.

Keywords:   public health practice, health care, quality of care, performance measures

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