- Title Pages
- Introduction: Reflections on Trust
- 1 The (Sorry) State of Trust in the American Healthcare Enterprise
- 2 Why Americans Don’t Trust the Government and Don’t Trust Healthcare
- 3 Skeptical Patients: Performance, Social Capital, and Culture
- 4 Building Quality in the Healthcare Environment
- 5 Medical Errors and Patient Safety
- 6 Assessing Quality: Today’s Data and a Research Agenda
- 7 Patients’ Trust in Their Doctors: Are We Losing Ground?
- 8 Healthcare Research: Can Patients Trust Physician Scientists?
- 9 Medical Education: Teaching Doctors to Be Trustworthy
- 10 Trustworthy Information: Medical Journals and the Internet
- 11 Trustworthy Information: The Role of the Media
- 12 Confusion at the Table: Can We Trust That Our Food Is Healthy?
- 13 Trust in Vaccines
- 14 Trust in the Trenches: Developing the Patient-Physician Dyad in Medical Genetics
- 15 Gaining Competitive Advantage in the Healthcare Marketplace by Building Trust
- 16 The Changing Relationship between Health Plans and Their Members
- 17 Building Trust in a Healthcare System
- 18 Building Trust in the Clinician’s Office and at the Bedside
- 19 Conclusion: Trust in Healthcare, Trust in Society
- The Trust Crisis in Healthcare
- Oxford University Press
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