Jump to ContentJump to Main Navigation
The Trust Crisis in HealthcareCauses, Consequences, and Cures$
Users without a subscription are not able to see the full content.

David A. Shore

Print publication date: 2006

Print ISBN-13: 9780195176360

Published to Oxford Scholarship Online: September 2009

DOI: 10.1093/acprof:oso/9780195176360.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 17 October 2019

Assessing Quality: Today’s Data and a Research Agenda

Assessing Quality: Today’s Data and a Research Agenda

Chapter:
(p.70) 6 Assessing Quality: Today’s Data and a Research Agenda
Source:
The Trust Crisis in Healthcare
Author(s):

Christine G. Williams

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195176360.003.06

This chapter looks at the proximate causes of declining trust involving people's experiences with the healthcare system. Trust busters include their perceptions of the system, inadequate communication between patient and physician, disparities in healthcare access and treatment, and medical errors. It proposes building trust using the patient-centered care model which places patients as decision makers, participants, and evaluators of their own care.

Keywords:   trust buster, building trust, patient-centered care, medical errors, healthcare disparities

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .