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Handbook of Social Work in Health and Aging$
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Barbara Berkman and Sarah D'Ambruoso

Print publication date: 2006

Print ISBN-13: 9780195173727

Published to Oxford Scholarship Online: April 2010

DOI: 10.1093/acprof:oso/9780195173727.001.0001

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Case Management Services

Case Management Services

Chapter:
(p.521) 45 Case Management Services
Source:
Handbook of Social Work in Health and Aging
Author(s):

Matthias J. Naleppa

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195173727.003.0045

Case management, also referred to as care coordination or service management, is a process commonly characterized by a series of activities undertaken to address a client's lack of resources and required services. This chapter provides a detailed look at case management as a venue for social work practice. It discusses the national demonstration projects that have served as the proving grounds for case managers, and highlights the tension over who “owns” case management. It then turns to a description of this practice modality and the services typically accessed by a professional care manager.

Keywords:   social work practice, case management, social workers

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