Jump to ContentJump to Main Navigation
Lost KnowledgeConfronting the Threat of an Aging Workforce$
Users without a subscription are not able to see the full content.

David W. DeLong

Print publication date: 2004

Print ISBN-13: 9780195170979

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195170979.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 14 October 2019

After the Knowledge Is Gone

After the Knowledge Is Gone

Chapter:
(p.143) 8 After the Knowledge Is Gone
Source:
Lost Knowledge
Author(s):

David W. DeLong (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195170979.003.0009

This chapter describes three strategies that managers can use when employees actually leave an organization with critical intellectual capital. One is effectively rehiring retirees or other ex-employees who return to work in the organization as contractors or consultants. The pros and cons of this increasingly common practice, which has led to the growth of a segment known as the “working retired”, are discussed. Another solution involves making smart outsourcing decisions about how to replace critical capabilities that a firm can no longer sustain internally. It is argued that outsourcing can actually accelerate the loss of essential knowledge and make organizations more vulnerable in the long term. When unique capabilities are lost, a detailed case study is presented with a suggested process for lost knowledge recovery.

Keywords:   retirees, rehiring, contractors, outsourcing decisions, capabilities lost, lost knowledge recovery, working retired

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .