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Lost KnowledgeConfronting the Threat of an Aging Workforce$
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David W. DeLong

Print publication date: 2004

Print ISBN-13: 9780195170979

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195170979.001.0001

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Applying IT to Capture, Store, and Share Intellectual Capital

Applying IT to Capture, Store, and Share Intellectual Capital

Chapter:
(p.119) 7 Applying IT to Capture, Store, and Share Intellectual Capital
Source:
Lost Knowledge
Author(s):

David W. DeLong (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195170979.003.0008

This chapter describes a range of information technology (IT) applications that can be used to enhance knowledge capture, storage, and knowledge sharing. Although definitely a solution that must be coordinated with cultural and behavioral changes, IT applications can accelerate learning and problem solving, as well as knowledge storage. Applications described include the use of expert locator and e-learning systems, collaboration technologies, expert systems, document repositories, electronic documentation, lessons learned databases, and knowledge mapping systems.

Keywords:   knowledge retention, expert locator systems, collaboration technologies, e-learning, problem solving, expert systems, knowledge capture, electronic documentation, knowledge mapping

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