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Lost KnowledgeConfronting the Threat of an Aging Workforce$
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David W. DeLong

Print publication date: 2004

Print ISBN-13: 9780195170979

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195170979.001.0001

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A Strategic Framework for Action

A Strategic Framework for Action

Chapter:
(p.43) 3 A Strategic Framework for Action
Source:
Lost Knowledge
Author(s):

David W. DeLong (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195170979.003.0004

This chapter describes three different types of situations in organizations where knowledge retention strategies are needed. It then provides an overview of an integrated knowledge retention framework that includes: human resources practices and processes; knowledge transfer practices; information technology applications to capture, store, and share knowledge; and knowledge recovery initiatives.

Keywords:   knowledge retention strategies, human capital, knowledge retention framework, human resources practices, knowledge transfer, information technology applications, knowledge recovery

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