Jump to ContentJump to Main Navigation
Lost KnowledgeConfronting the Threat of an Aging Workforce$
Users without a subscription are not able to see the full content.

David W. DeLong

Print publication date: 2004

Print ISBN-13: 9780195170979

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195170979.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a monograph in OSO for personal use (for details see www.oxfordscholarship.com/page/privacy-policy).date: 18 July 2019

The Landscape of Lost Knowledge

The Landscape of Lost Knowledge

Chapter:
(p.11) 1 The Landscape of Lost Knowledge
Source:
Lost Knowledge
Author(s):

David W. DeLong (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195170979.003.0002

This chapter presents an overview of two major forces shaping the workplace today in most industrialized countries: an aging population, and the increasing complexity of knowledge needed in technology-intensive organizations. The information technology impacts of the last generation have caused tremendous changes in the nature of knowledge and knowledge work in organizations. Lost knowledge examples, such as NASA's loss of much of the know-how from the original Apollo moon missions, illustrate why knowledge retention must become a critical management activity, given the looming demographic changes that will impact many industries. A typology of different knowledge types which may be at risk is also presented.

Keywords:   NASA, demographic changes, nature of knowledge, knowledge work, information technology, knowledge retention, knowledge types

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .