Jump to ContentJump to Main Navigation
Palliative Care for Non-cancer Patients$
Users without a subscription are not able to see the full content.

Julia Addington-Hall and Irene Higginson

Print publication date: 2001

Print ISBN-13: 9780192629609

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780192629609.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 21 September 2019

Reforming care through continuous quality improvement

Reforming care through continuous quality improvement

Chapter:
(p.210) Chapter 17 Reforming care through continuous quality improvement
Source:
Palliative Care for Non-cancer Patients
Author(s):

Joanne Lynn

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780192629609.003.0018

Anyone working with those near death in the US at the start of the twenty-first century will recognise the disastrous state of care most patients and families face. Even if most people at the end of life have no overwhelming symptoms and no serious gaps in care, so many people have such bad experiences that everyone fears disaster. The reform efforts made often fail. In one large study, improved counselling, making outcome probabilities available, and identifying patient preferences were insufficient to change patient experiences. Seeing the persistent shortcomings of various other strategies, more and more organisations are turning to the techniques of continuous quality improvement (CQI). This chapter presents a detailed characterisation of how the CQI process works. It begins by discussing the results of CQI in one national collaborative effort.

Keywords:   continuous quality improvement, CQI, patient care, end of life care

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .