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Healthy RespectEthics in Health Care$
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R. S. Downie, K. C. Calman, Ruth A. K. Schröck, and Malcolm Macnaughton

Print publication date: 1994

Print ISBN-13: 9780192624086

Published to Oxford Scholarship Online: September 2009

DOI: 10.1093/acprof:oso/9780192624086.001.0001

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Quality in Health Care

Quality in Health Care

Chapter:
(p.259) Chapter 19 QUALITY IN HEALTH CARE
Source:
Healthy Respect
Author(s):

R. S. Downie

K. C. Calman

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780192624086.003.0020

Quality in the delivery of health care has both a quantitative (measurable) and a qualitative (assessable) aspect. The meeting of targets is only one aspect of quality delivery. Other aspects include technical skill and competence; professional standards, including ethical issues, attitudes, behaviour, and communication skills; managerial functions, including the ability to work within resources, teaching, audit, and research.

Keywords:   quality, targets, standards, resources, audit

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