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Democracy Transformed?Expanding Political Opportunities in Advanced Industrial Democracies$
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Bruce E. Cain, Russell J. Dalton, and Susan E. Scarrow

Print publication date: 2003

Print ISBN-13: 9780199264995

Published to Oxford Scholarship Online: February 2006

DOI: 10.1093/0199264996.001.0001

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Reforming the Administrative State

Reforming the Administrative State

(p.164) 8 Reforming the Administrative State
Democracy Transformed?

Christopher Ansell (Contributor Webpage)

Jane Gingrich

Oxford University Press

This chapter investigates reforms that arguably produce more direct forms of accountability and citizen participation in administrative agencies. A first type of reform is part of a larger trend to decentralize aspects of administrative accountability, which includes New Public Management reforms designed to make agencies more responsive to their “customers.” A second type of reform, increasingly widespread, involves the creation of legal frameworks for pursuing grievances and ensuring representation, such as ombudsman systems and administrative procedure laws. Finally, a third type involves direct attempts to increase deliberation, using informal strategies of collaborative governance between public agencies and stakeholders particularly. These are particularly common at the local level. A wide of variety of other new techniques designed to enhance participation and democratic deliberation — such as citizen juries and consensus conferences — are increasingly popular, though they remain largely experimental.

Keywords:   accountability, ombudsman, administrative procedure laws, collaborative governance, public agencies, citizen juries, consensus conferences, citizen participation

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