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The Nature and Dynamics of Organizational Capabilities$
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Giovanni Dosi, Richard R. Nelson, and Sidney Winter

Print publication date: 2001

Print ISBN-13: 9780199248544

Published to Oxford Scholarship Online: November 2003

DOI: 10.1093/0199248540.001.0001

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Appropriability and the Challenge of Scope: Banc One Routinizes Replication

Appropriability and the Challenge of Scope: Banc One Routinizes Replication

Chapter:
(p.69) 3 Appropriability and the Challenge of Scope: Banc One Routinizes Replication
Source:
The Nature and Dynamics of Organizational Capabilities
Author(s):

Gabriel Szulanski

Publisher:
Oxford University Press
DOI:10.1093/0199248540.003.0004

The chapter is concerned with the mechanisms through which routines are made common across a group of related organizations, in this case the member banks of a bank group. The group of banks associated with Banc One has been expanded through acquisition. Banks choose to become members of the group because of the significant financial success that group members continue to have, and because of strong belief that success is due in good part to certain bundles of routines that are used in Banc One operations. At the same time, the philosophy of Banc One admits that individual units should have a certain freedom to accommodate to the particularities of their individual circumstances. The study describes in elaborate detail the process through which a new acquisition of Banc One is taught and learns the basic routines that define the Banc One system.

Keywords:   appropriability, banks, knowledge transfer, organizational learning, routines

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