This chapter and the previous three consider the alternative means through which a contracting strategy is devised and implemented. Chapter 8 discusses the problems of organizational change associated with the introduction of contracting out––problems that are frequently the major obstacles to structural adjustment. The different parts of the chapter are as follows: Contracting out and organizational change; Impact on staff; Clean break or negotiated transfer? Terms and conditions of transfer; TUPE––the Transfer of Undertakings (Protection of Employment) Act in the UK, which is an implementation of the European Community Acquired Rights Directive (ARD, 1977); Managing transition; and Impact on customers and suppliers.
Keywords: Acquired Rights Directive, contracting out, contracting strategies, customers, employees, European Community, impact, organizational change, outsourcing, staff, suppliers, transfer, Transfer of Undertakings (Protection of Employment) Act, transition management, TUPE, UK
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