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Bond, J., & Magill, T. (2010-09-16). Patient and public consultation. In An Introduction to Clinical Governance and Patient Safety. : Oxford University Press. Retrieved 28 Mar. 2020, from https://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199558612.001.0001/acprof-9780199558612-chapter-037.