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Boisot, M., MacMillan, I., & Han, K. (2007-10-01). Moving to the Edge of Chaos: Bureaucracy, IT, and the Challenge of Complexity. In Explorations in Information Space: Knowledge, Actors, and Firms. : Oxford University Press. Retrieved 9 Dec. 2019, from https://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199250875.001.0001/acprof-9780199250875-chapter-6.