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Hood, C., Scott, C., James, O., Jones, G., & Travers, T. (1999-05-27). Regulation in Government and the ‘New Public Management’. In Regulation Inside Government: Waste-Watchers, Quality Police, and Sleazebusters. : Oxford University Press. Retrieved 19 Nov. 2019, from https://www.oxfordscholarship.com/view/10.1093/0198280998.001.0001/acprof-9780198280996-chapter-9.