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Inside the Compassionate OrganizationCulture, Identity, and Image in an English Hospice$
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Alan Baron, John Hassard, Fiona Cheetham, and Sudi Sharifi

Print publication date: 2018

Print ISBN-13: 9780198813958

Published to Oxford Scholarship Online: December 2017

DOI: 10.1093/oso/9780198813958.001.0001

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Discussing the Discussions

Discussing the Discussions

(p.187) 10 Discussing the Discussions
Inside the Compassionate Organization

Alan Baron

John Hassard

Fiona Cheetham

Sudi Sharifi

Oxford University Press

This chapter discusses the findings of the study through the lens of the academic literature on management and organization. Initially the authors revisit the questions that form the basis of this research and examine the relative inaccessibility of the culture concept and the challenges this brings for ethnographic researchers. They then examine the nature of the relationship between culture, identity, and image as supported by the results of this investigation and frame the analysis within a broader contextual discussion of hospice history and tradition. Finally they offer further reflections on organization culture as variously an integrating, differentiating, and ambiguous phenomenon, and on the image of the hospice as seen through the eyes of significant ‘others’ in its institutional environment, and notably other healthcare professionals.

Keywords:   ethnographic research, institutional environment, management theory, organization culture, organization studies

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