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The Changing Face of Volunteering in Hospice and Palliative Care$
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Ros Scott and Steven Howlett

Print publication date: 2018

Print ISBN-13: 9780198788270

Published to Oxford Scholarship Online: June 2018

DOI: 10.1093/oso/9780198788270.001.0001

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Volunteering in hospice and palliative care in Australia

Volunteering in hospice and palliative care in Australia

Chapter:
(p.129) Chapter 10 Volunteering in hospice and palliative care in Australia
Source:
The Changing Face of Volunteering in Hospice and Palliative Care
Author(s):

Alex Huntir

Publisher:
Oxford University Press
DOI:10.1093/oso/9780198788270.003.0010

This chapter provides an overview of the practice of palliative care volunteering and volunteer management in Australia. The history of volunteering in Australia is briefly considered as are the formative influences that have shaped volunteer services within the palliative care system. The chapter outlines the federated model of health funding, and the various service models within which volunteers are supported. Data from recent research is used to illustrate models of volunteer support in the state of New South Wales. The chapter considers the way in which volunteering is changing in Australia, the shifting demographics of volunteers, the effect of risk management on volunteer satisfaction, and the revival of interest in hospices. Factors that contribute to success are also considered including the positive effect of organizational support for the work of the volunteers, the skills of the volunteer manager, and the importance of acknowledging and including volunteers in aspects of service management.

Keywords:   Australia, palliative care, volunteer, hospice, inpatient, aged care, paediatrics, funding

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