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Cash and Dash
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Cash and Dash: How ATMs and Computers Changed Banking

Bernardo Bátiz-Lazo

Abstract

Cash and Dash looks at the origins and development of the automated teller machine (ATM) as means to provide the unifying thread to explain changes in retail banking brought about by and around the introduction of computer technology. Main themes include an explanation of why technological change is slow in retail financial markets, and how different groups of people and organizations interact to shape a particular technology. Documentary evidence helps to clarify the myth of the single inventor and details the monumental task to deliver digital banking for retail consumers. Of particular impo ... More

Keywords: automated teller machine, retail banking, computer technology, financial market, innovation, business, competitive advantage, technological change, networks, globalization

Bibliographic Information

Print publication date: 2018 Print ISBN-13: 9780198782810
Published to Oxford Scholarship Online: August 2018 DOI:10.1093/oso/9780198782810.001.0001

Authors

Affiliations are at time of print publication.

Bernardo Bátiz-Lazo, author
Professor of Business History and Bank Management, Bangor University