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Volker Wulf, Volkmar Pipek, David Randall, Markus Rohde, Kjeld Schmidt, and Gunnar Stevens

Print publication date: 2018

Print ISBN-13: 9780198733249

Published to Oxford Scholarship Online: April 2018

DOI: 10.1093/oso/9780198733249.001.0001

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Integrated Organization and Technology Development

Integrated Organization and Technology Development

A Critical Evaluation

Chapter:
(p.279) 8 Integrated Organization and Technology Development
Source:
Socio-Informatics
Author(s):

Markus Rohde

Volker Wulf

Publisher:
Oxford University Press
DOI:10.1093/oso/9780198733249.003.0009

The domain of work has developed a myriad of social practices that are often shaped by information and communications technology infrastructures. The introduction of additional IT artifacts, of course, affects these practices and the related patterns of communication. While management and IT specialists plan for certain effects of a system’s introduction, unintended use of the system can play a central role. Therefore, the unanticipated appropriation of IT artifacts by their users is an important phenomenon. Given the existence of IT-related organizational change and adjustments related to the appropriation of software, the development of IT in organizations faces an iterative challenge. The “integrated organization and technology development” (OTD) approach deals with these interdependencies in projects of sociotechnical change.

Keywords:   OTD, infrastructure, social practice, appropriation, sociotechnical change

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