Staff Training Needs Assessment
This chapter discusses the application of the needs assessment process within an organizational context. Social workers frequently assume administrative responsibilities soon after obtaining their Master of Social Work degrees. As social work managers, it is necessary at times to determine what skills or knowledge staff have or need. A staff training needs assessment is a specialized application of needs assessment that requires good familiarity and experience with the organization, its personnel, and programs. A needs assessment planning framework for identifying and discussing the key elements of the staff training needs assessment is presented. Factors to consider when designing the process, strategies for assessing staff training needs, as well as precipitants for conducting a staff needs assessment are examined.
Keywords: staff training, needs assessment process, staff development, organizational improvement, team process model, buy-in
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