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The Inquiring OrganizationHow Organizations Acquire Knowledge and Seek Information$
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Chun Wei Choo

Print publication date: 2016

Print ISBN-13: 9780199782031

Published to Oxford Scholarship Online: December 2015

DOI: 10.1093/acprof:oso/9780199782031.001.0001

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Knowledge and Information in Organizational Learning

Knowledge and Information in Organizational Learning

An Introduction

Chapter:
(p.1) 1 Knowledge and Information in Organizational Learning
Source:
The Inquiring Organization
Author(s):

Chun Wei Choo

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199782031.003.0001

This chapter examines the nature of and the relationship between organizational knowledge, knowledge acquisition, organizational learning, and organizational information behavior. It suggests that organizations behave as information-seeking and belief-forming social systems simultaneously, so that information is constructed through epistemic practices as much as beliefs are the outcomes of information seeking and use. The chapter makes the case for a normative view of organizational knowledge and organizational knowing that sets out the epistemic norms an organization needs to pursue in order to acquire valid knowledge and true belief that is valuable to the organization. Chapter 1 also describes the objective and scope of the book and provides overviews of the book’s chapters.

Keywords:   organizational knowledge, organizational learning, organizational information behavior, information seeking, epistemic norms, beliefs

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