Continuously Improving
This chapter examines SFAF’s work improving its programs and its organization, all while supporting a state-sized system of schools operating in turbulent environments. Rather than a conventional research-and-development process, the chapter details how SFAF’s development agenda, organization, and process interacted to produce new knowledge of effective implementation through collaborative organizational learning among SFAF and its schools. Yet, again, the chapter details Success for All’s paradox. On the one hand, this collaborative learning drove a rapid, four-year evolution in Success for All in support of expert implementation in schools. On the other hand, complex interdependencies among schools, the program, SFAF as an organization, and turbulent environments interacted not only to effect new challenges within the Success for All network but, also, to threaten the existence of the network.
Keywords: continuous improvement, program development, knowledge production, research and development, development process, development organization, organizational learning, program evolution, environmental turbulence
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